*You can also find Currencycloud’s complaints procedure on their website if you have any concerns about the service you have received

Currencycloud is a licensed E-money Institution and Payments institution and operates in a number of countries across the world. Please see the footer of this email for more details on where Currencycloud operates from, and the licenses Currencycloud holds.

UNITED KINGDOM END CUSTOMERS

For clients based in the United Kingdom, payment and e-money services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

UNITED STATES END CUSTOMERS

Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.

EEA END CUSTOMERS

For clients based in the European Economic Area, the issuance of e-money and the provision of related payment services for Lano Software are provided by CurrencyCloud B.V. CurrencyCoud B.V. is registered with the Dutch Chamber of Commerce in the Netherlands under number 72186178. Registered office Mr. Treublaan 7, 1097 DP, Amsterdam, Netherlands. CurrencyCloud B.V. is licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number: R142701)