Managing EOR Employee Profiles

In Lano, both EOR and Payroll employees are listed under the Team section. You can manage and view detailed information for all active, offboarding, inactive employees and employees with requested termination. You can filter and open individual EOR profiles, but only certain fields are editable — due to the legal nature of EOR employment.

To view your employees:

1. Go to Team from the main menu.

2. Use filters to narrow the list by:

   • Entity

   • Cost center (if enabled)

   • Type: Payroll or EOR

   • Status: Active, Termination requested, Offboarding, Inactive

3. Use the search bar to find a team member by name or employee ID.

4. Click a team member’s name to open their profile.

Each EOR employee has a status reflecting their current employment stage:

• Active: The employee is fully onboarded and part of the payroll cycle.

• Termination requested: Termination has been requested by the business.

• Offboarding: The final payroll cycle is in progress before full deactivation.

• Inactive: The employee’s termination date has passed.

Most employee details for EOR hires are contractually bound and cannot be edited by the business user. This includes fields like name, address, job title, and legal employment information. Here’s why: EOR employees are hired under a local employment contract, managed by Lano and our EOR partner. The details shown in the profile are part of legally binding documents — including the Employment Contract and Schedule. To maintain compliance, changes must be handled centrally.

What can be edited:

• Internal ID (if enabled for your account)

• Cost center (if set up)

• Salary and Benefits

Need to update other information? Contact our team at customersuccess@lano.io.

If Internal ID is enabled for your account, you can update it directly from the employee profile.

1. Go to the IDs section.

2. Click the Edit button.

3. Update the Internal ID field.

4. Click Save changes.

Want a deeper dive? Learn how to set up Internal IDs

If cost centers are added to your account, you can assign or update them from the employee profile.

1. Go to the Employment details section.

2. Click the Edit button.

3. Select one or multiple cost centers.

4. Click Save changes.

Want a deeper dive? Learn more about managing cost centers

Salary and benefits cannot be edited directly in the employee profile. These changes are treated as payroll changes and must be submitted as pay items in the appropriate payroll cycle.

To update salary or benefits:

• In the employee profile, click Edit in cycle

• Select the relevant payroll cycle

• You’ll be redirected to an overview of the employee’s pay items in that cycle

• From there, you can edit, delete, or add new items

• To learn more about reporting payroll changes, visit our Guide on how to report payroll changes

• To understand how cycles work for payroll employees, check out our Article on payroll cycles

From an EOR employee’s profile, you can also:

• Request a termination or report a resignation. Learn how to request a termination