With Lano, Phrase scaled quickly to match their global product offering and hired over 20 employees via Employer of Record.
Cost Savings per Year
Less Admin Workload
Employees Hired via Lano
With Lano, it’s one fixed fee, the pricing structure is very transparent, we know exactly what our cost is going to be. I would say Lano has saved us potentially hundreds of thousands of Dollars.
VP of People at Phrase
Phrase is one of the world's leading localization technology providers. With its translation management and localization platform, the Phrase Localization Suite, Phrase supports more than 500 languages and helps customers in more than 60 countries to offer their products, services and content in multiple languages, helping them to open up new markets and drive global growth.
Founded in Prague in 2010, Phrase has grown to become an international company with offices in Europe, the US and Asia. Currently, Phrase employs over 275 people worldwide and expects rapid further growth of its international team following a period of impressive growth.
It is crucial for Phrase's success to have employees in different countries with a wide range of language skills. Phrase not only provides high-quality localization technology in many languages, but also offers account management and customer success support to its customers in their preferred language. Therefore, Phrase works hard to hire employees around the world that are representative of their customer base, in order to serve their clients in their language while being sensitive to local customs.
Because the Phrase team is globally distributed, opening new entities was not viable for Phrase. Opening an office for just a few employees, preparing local employment contracts, and setting up payroll was both too time-consuming and inefficient. Limited knowledge of local business and labour regulations also made rapid expansion into new markets difficult. With every country having unique labour and tax regulation, it becomes difficult to move quickly without the stress of non-compliant actions in the new country.
With its platform, Lano enables Phrase to quickly expand its global team. Through a network of Employer of Record partners, Phrase can compliantly hire talent in over 160 countries. Contracts for new employees or contractors can be created effortlessly to meet all local requirements using the Lano platform. All team members are managed centrally within the platform, and new talent can be easily onboarded as needed.
In addition to being able to hire talent globally, Phrase needed a cost-effective solution to reliably pay employees. Lano's payroll service allows reliable payments to employees and contractors worldwide in their local currency. All Phrase has to do is pay Lano a monthly invoice in euros, and Lano takes care of the conversion into the required local currencies.
Overall, the implementation of Lano's platform into Phrase's existing workflows took just a few weeks. Lano's support team demonstrated how to create contracts, onboard employees, and manage expenses, payroll, and benefits. Thanks to the user-friendly design of Lano's platform, no prior technical knowledge is required. Phrase is able to get up to speed quickly. Today, Phrase handles the onboarding of new employees and in a couple of hours, the new colleagues are fully onboarded and ready to go.
Lano gives Phrase a single platform with all the features required to hire and manage a global team with all of the data centralized in one place. Phrase gained full transparency across their global staff and workforce costs. Stakeholders from different departments, including HR, finance, or legal, can quickly understand how many employees are currently part of the company, where countries they are working, or the current status of the onboarding process for new hires.
With access to local experts in labour law and payroll via Lano, Phrase's team is significantly relieved that it can focus its attention on business growth. The ability to not only hire worldwide through Lano, but also pay globally in 28 local currencies, removes all legal and geographic barriers to growing an international workforce. With lower costs for international hiring and payments compared to other providers, Phrase estimates that it saves several hundred thousand euros per year. The ability to hire the best talent that matches their current needs without compliance headaches and manage these employees within a single platform has rapidly improved the talent management processes at Phrase.
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