Invoices & Billing

Lano provides a centralized and user-friendly way for businesses to manage all invoices and payments related to Global Payroll and Employer of Record (EOR) services. You can view invoice details, track payment status, and download documents — all in one place.

Lano issues invoices based on the type of service and the associated entities.

Global Payroll Services — single invoice model

• Invoices are issued per entity at the beginning of each month.

• Each invoice includes all payroll activities for that entity in the previous period.

EOR Services — two possible invoice models

1. One invoice per employee, issued at the end of the month.

2. A pre-funding invoice per entity at the beginning of the month, followed by settling invoices per employee at month-end.

For more information on how EOR invoicing works, see our dedicated Guide to EOR invoicing

Users with Admin or Finance roles receive an email notification whenever new invoices are issued, helping you stay on top of all billing updates. Learn more about user roles and permissions

To access your invoices:

1. Log in to the Lano platform.

2. Go to the Invoices section.

3. Here, you’ll see a list of all invoices with:

   • Type of service

   • Invoice status (e.g. issued, paid)

   • Due date

   • Total amount

   • Associated employees for each invoice

You can also:

• Preview the invoice directly in the app

• Download the PDF to your device or drive

By default, invoices are issued to the entity receiving the Global Payroll or EOR service. However, you can update this setting if you prefer invoices to be sent to a different billing entity.

Learn how to configure your billing entity

If you have any questions or concerns, you can contact our billing team directly at billing@lano.io — we’ll be happy to assist you.