Lano processes personal data on behalf of its customers. We always process data responsibly and endeavour to implement the wishes and requirements of our customers. It is therefore important for us at this point to inform you about your rights which you can exercise with regard to the use of your personal data.
Right to information
You can obtain information about your personal data processed by us at any time and free of charge. For this purpose we provide you with a file containing all data stored by us.
Right to correction
If the information concerning you is (no longer) accurate or incomplete, you may request that it be corrected or completed. In your Lano profile, you can also correct or complete the most important data yourself at any time.
Right to deletion
You can request the deletion of your personal data at any time. In some cases, data deletion is only partially possible because we are required by law to retain such data (e. g. invoices).
Right to limitation of processing
You have the right to request that the processing of your personal data be restricted. In this case, we will block your user account for further processing.
Right of objection
You have the right, for reasons arising from your particular situation, to object at any time to the processing of the data concerning you.
Right to appeal
If you believe that we have not or have not fully complied with your request, you may file a complaint with the appropriate data protection supervisory authority. Please contact the relevant data protection authority in your federal state directly.