Global Employment
Contractor Management
How deskbird scaled their international team across Europe with Lano
Lano’s global employment solution enabled the team to hire the right talent wherever they were with simple, streamlined processes.
80%
Menos tiempo dedicado a las nóminas
7
Formatos de datos de nóminas estandarizados
20
Datos de las nóminas de todas las sucursales en una sola plataforma
Grazia MazzoccaWith a topic as complex as global employment, it is great to have a simple user experience that has everything and provides the support you need for such an important topic.
Senior People and Culture Manager
About deskbird
Headquartered in Munich, deskbird is the leading workplace management app for hybrid companies. It helps teams wishing to optimize their office space use, particularly for teams that offer a hybrid office approach. Using deskbird, employees can book desks and meeting rooms effortlessly and get a clear understanding of how often and at what capacity office space is used. Global teams and scaling companies are working to adapt to the future of work that provides employees with greater flexibility and seamless office experiences with the help of deskbird.
deskbird operates fully remotely and has grown from 20 employees to over 70 employees in less than a year. The global approach to hiring allows the team to hire candidates who are the best fit wherever they are, although it can lead to adding more complexity to HR systems. While deskbird has several entities throughout Europe, the team wanted to make sure that they could remain flexible. To meet this challenge, the team began to explore an Employer of Record solution which would ensure they were compliant while maintaining that flexibility.
El desafío
Simplificar y estandarizar la gestión de nóminas en 20 países
Con empleados repartidos por 20 países diferentes, nuestro cliente cuenta con proveedores de servicios en el país para gestionar sus nóminas, lo que les libera de la carga de procesamiento y cumplimiento. Sin embargo, tener un proveedor diferente para cada país es un gran reto para sus equipos centrales de nóminas y finanzas. Reciben los datos de las nóminas de cada país, pero los formatos son totalmente diferentes y los factores de coste y los sueldos que figuran para cada zona geográfica difieren de un proveedor a otro. Comparar los costes de las nóminas de diferentes lugares es casi imposible.
Además, cada vez que el equipo de nóminas necesita elaborar un informe sobre sus operaciones de nóminas a nivel mundial, se necesita mucho tiempo y esfuerzo para reunir manualmente los datos necesarios. En más de una ocasión, esta recopilación manual de datos ha dado lugar a errores en los informes que sólo se descubrieron meses después, cuando ya era demasiado tarde. Para la empresa de ingeniería, la falta de datos transparentes y fiables sobre las nóminas es un problema importante, ya que les impide acceder a un recurso valioso para tomar decisiones empresariales fundadas.
Solution
Streamlining processes around onboarding and invoicing
The Lano Global Employment solution was a welcomed improvement to both the Contractor Management and Employer of Record workflows. With the support of deskbird’s dedicated Lano contact, the implementation of Lano was seamless. The user-friendly interface made it a simple job to onboard to the new platform, and easily manage the invoices and payments on a month to month basis.
Invoicing and expense management became a simple process with the adoption of Lano. Contractors could upload invoices and have them easily approved by the deskbird Finance team. With one click, the Finance team can pay invoices directly to the contractors using the Lano Wallet. Payments of monthly salaries always arrived on time and were correct, eliminating the concern of whether employees would receive them in a timely manner. Additionally, Lano offers reporting features and insights that help the deskbird team manage the stages of various invoices and expenses.
If questions arose around specific cases or circumstances, the dedicated contact at Lano was there to provide support and solutions quickly. The responsiveness and flexibility that Lano offers made it clear that deskbird had found a partner that was invested in their success and providing a high quality experience to the deskbird EOR employees.
The country coverage of Lano matched with excellent communication and the rich domain knowledge in each individual country is key. When deskbird looks to hire a person in a country where they have not previously done so, Lano ensures that the process is as smooth as possible. Lano provides the expertise on the ins and outs of the employment law to help deskbird make the best decisions when it comes to employing teams in a global environment.
The reliability of the Lano team and platform paired with the global coverage for hiring remote employees were vast improvements to the previous workflows. deskbird now has peace of mind that processes around hiring remotely globally are scalable and efficient.
Results
Saving time and reducing manual admin work with Lano
Lano has become deskbird’s single provider to handle their global scaling. With employees based in 9 countries using Lano, the broad coverage matched with high SLAs ensures that the two companies will continue to grow together in the future. The complex topic of global remote work is made easy with Lano.
The communication between all parties is excellent. Not only does the deskbird team have a direct contact at Lano, each employee also has an in-country contact that is an expert on local regulations and compliance. Responses from the team are quick and solution oriented and the dedicated Lano contact can provide personalized support.
Employees who are not familiar with employment via EOR quickly gain peace of mind that their day-to-day interactions with deskbird will be largely the same while having the support of their in-country partner to handle questions and concerns around national regulations. The rich domain expertise within each country saves time and energy of the deskbird team and avoids having to learn the intricacies of employment law in every country where they are looking to hire.
Lano saves a considerable amount of time around paying salaries, invoices and expenses. With all of these processes living within Lano, the process is now scalable. Salaries are paid on time and there is transparency about the various stages of invoices. This gives the deskbird team peace of mind that processes are functioning as they should. As deskbird continues to scale, Lano will be their continued point of contact for global hiring and payments in the future.
All testimonials, reviews, opinions or case studies presented on our website may not be indicative of all customers. Results may vary and customers agree to proceed at their own risk.
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