How Lano enables Hygraph to hire & run payroll for their remote-first team

Con empleados repartidos por 20 países diferentes, nuestro cliente cuenta con proveedores de servicios en el país para gestionar sus nóminas, lo que les libera de la carga de procesamiento y cumplimiento. Sin embargo, tener un proveedor diferente para cada país es un gran reto para sus equipos centrales de nóminas y finanzas. Reciben los datos de las nóminas de cada país, pero los formatos son totalmente diferentes y los factores de coste y los sueldos que figuran para cada zona geográfica difieren de un proveedor a otro. Comparar los costes de las nóminas de diferentes lugares es casi imposible. 

Además, cada vez que el equipo de nóminas necesita elaborar un informe sobre sus operaciones de nóminas a nivel mundial, se necesita mucho tiempo y esfuerzo para reunir manualmente los datos necesarios. En más de una ocasión, esta recopilación manual de datos ha dado lugar a errores en los informes que sólo se descubrieron meses después, cuando ya era demasiado tarde. Para la empresa de ingeniería, la falta de datos transparentes y fiables sobre las nóminas es un problema importante, ya que les impide acceder a un recurso valioso para tomar decisiones empresariales fundadas.

Hygraph chose Lano’s Global Employment and Global Payroll solutions to help standardize and optimize the HR processes. They were convinced by the high standard of service and the country coverage in 170+ markets. Hygraph knew that it would not just be a one-time solution, but rather that they were building the foundations of a relationship for many years to come. 

“We are using Lano for our full-time contracts. For employees from different countries, Lano does the payroll. Lano also takes care of expense management and also makes sure that the employee benefit expenses are paid out to them. So everything related to payroll, benefits, payout in general is taken care of by Lano.”

– Eray Yalçındağ, VP of Operations

The global reach with Lano's partner network was a key reason why the team decided to use Lano. The local partners are experts in local laws and compliance, and have been well-vetted to ensure that they meet high-quality standards. For instance, within two weeks, the team was able to hire a new team member in the Philippines, a country where they previously did not have any experience. The Global Hiring Guides gave the team a comprehensive overview of what to expect from hiring someone in this new market but avoided the headaches around non-compliance.

“I got the quote within 48 hours; it was quite quick. This was also a very special case because we had only 10 days from the day when the candidate signed the contract until his first day of starting with us. It all went smoothly, thanks to Viktorija and Carolina’s help and thanks to Lano’s local partner network.”

– Gargi Mahapatra, People and Culture Lead 

With labour and tax regulations changing often, Lano ensures that Hygraph is kept up to date on any changes and provides clarity on how those changes to regulation could affect their employees, or not.

To help simplify processes around payment, expenses, and reimbursements, the team now uses the Global Payroll solution as well. It makes it simple to manage payslips for foreign employees, pay the employees, and have a simple overview of expenses in a single dashboard. Hygraph no longer has to spend large amounts of time manually running payroll for each employee in a different country but now can conduct this entire process from within Lano, saving the team time and headaches. On the platform, the Hygraph operations team can see which invoices have been requested, which have been approved by HR, and whether or not they have been paid out. Having all of this information in a single place helps ensure that the information is up to date that invoices are paid on time without back and forth needed between the departments.