Introduction to Payroll for Providers

The Payroll for Providers section is designed for users of Lano’s partner payroll platform, including payroll providers, their customers, and their customers’ employees.

This section explains how the service works and how each party interacts within the platform:

• Providers manage payroll processing and platform setup

• Customers onboard their business, manage employees, and submit payroll inputs

• Employees access payslips, submit expenses, and request time off (if enabled)

You’ll also learn:

• Who to contact for specific issues — whether it’s a platform question, payroll input error, or onboarding request

• How to navigate the Help Center to find guidance for each user type and task